Wildwise Management LLC

Privacy Policy

Last updated: October 15, 2026

Wildwise Management LLC ("Wildwise," "we," "us") provides humane wildlife control and exclusion services in Massachusetts. This policy explains what personal information we collect, how we use it, and the choices you have. It applies to wildwisemanagement.com, our customer portal, and the text messages and emails we send to customers.

We do not sell, rent, or share personal information, including mobile phone numbers and SMS consent, with third parties or affiliates for marketing or promotional purposes.

Information we collect

Contact details: your name, phone number, email address, and the service address you give us.
Service details: a description of your wildlife concern, photos or notes from your property, inspection findings, estimates, invoices, and payment status.
Messaging records: your choice to receive text messages, the date and wording of your consent, and the messages we exchange with you.
Website data: basic technical information such as browser type and pages visited, collected when you use our site.

How we use your information

To respond to your request, schedule and perform inspections and services, and keep your property record.
To send appointment confirmations, arrival notices, estimates, invoice and payment links, and replies to your questions.
To issue invoices, process payments, and meet legal, insurance, and licensing recordkeeping requirements.
To operate and secure our website and portal.

Text messages

We send text messages only to customers and prospective customers who have agreed to receive them, and only about their service request or account. Your mobile phone number and your text-messaging consent are never sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. You can opt out at any time by replying STOP. See our SMS Terms and Conditions.

Service providers

We use a small number of service providers who process information only on our behalf and only to help us serve you. They are not permitted to use your information for their own marketing. They include:

Twilio, which delivers our text messages.
Jobber, which we use for scheduling, estimates, and invoicing.
The Wildwise customer portal and its hosting and email providers, where we keep property records, reports, and payment links.
Payment processors that handle card or bank payments when you pay an invoice.

We may also disclose information when required by law, or to protect our rights, customers, or property.

Retention

We keep service and billing records for as long as needed to serve you, honor our warranty terms, and meet legal, tax, and licensing obligations. Records of text-message consent are kept for as long as we message you and for a reasonable period afterward. You may ask us to delete information we are not required to keep.

Security

We use reasonable administrative and technical safeguards to protect your information. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.

Your choices

Reply STOP to any text message to stop receiving texts, or HELP for help.
Use the unsubscribe link in any marketing email, or contact us to opt out.
Contact us to access, correct, or delete your information.

Children

Our services and website are not directed to children under 13, and we do not knowingly collect their information.

Changes to this policy

We may update this policy from time to time. The date above shows when it was last changed.

Contact us

Wildwise Management LLC
19 Fox Road, Wakefield, MA 01880
Phone: 781-796-2390
Email: chris@wildwisemanagement.com